Documentation
Start with the quick start, then read what you need.
Quick start
From a first pasted conversation to a request with its evidence, in a few minutes.
Your team
Invite teammates, choose their roles, and remove people.
Concepts
The few words the product uses, and what each one means.
Sending feedback in
Every way feedback can arrive, including the one web request that lets almost any tool post in.
Reviewing and requests
How the review queue works, and what a request page shows.
People, accounts and value
Importing people and accounts, and how a request's value is worked out.
Closing the loop
Statuses, personal messages when something ships, release notes and the public roadmap.
Calls, highlights and findings
Recordings, transcripts, the tag codebook, quotes and shareable findings.
Surveys
Build, target, send and read surveys, including branching questions.
The support desk
Website chat and email in a shared inbox.
Connecting services
Slack, issue trackers and CRMs: how to connect them, and what they will and will not do.
Webhooks
Signed messages to your own code, or plain sentences in Slack, Discord or Teams.
API
Keys, permissions and the endpoints for reading, asking and adding.
AI assistants (MCP)
Connect Claude, ChatGPT, Cursor and others, and what they can and cannot do.
Your data: export, deletion and retention
What you can export, what deleting removes, and what expires by itself.